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LTE

The LTE page provides modem status information and allows configuration of SIM cards, APNs, and automatic SIM switching. It has two tabs: Status and Configuration.

Hardware requirement

This section is only visible in Cockpit when an LTE modem is installed in the dedicated LTE modem slot. If no modem is present, this section will not appear.

Status

The Status tab shows read-only information about the LTE modem and connected SIM.

LTE Status tab

Modem Information

Field Description
Power State Modem power state: on, low, or off
IMEI Modem hardware identifier
Connection Current connection status
Supported Bands LTE frequency bands supported by the modem
Manufacturer Modem manufacturer
Model Modem model
Firmware Modem firmware version

SIM Information

Field Description
Selected SIM Currently active SIM: internal or external
Internal SIM Whether an internal SIM is present
External SIM Whether an external SIM (nano SIM slot) is present
ICCID SIM card unique identifier
Operator Code MCC/MNC of the mobile operator
Operator Name Name of the mobile operator

Signal

The signal quality is displayed as a percentage (0–100%).

Signal quality

Ping Test

Run a connectivity test to verify the LTE connection is working.

Ping test result

Configuration

The Configuration tab controls SIM selection, APN settings, and automatic SIM failover.

LTE Configuration tab

SIM Selection

Parameter Description Options
Primary SIM SIM used by default internal, external
Secondary SIM Fallback SIM when switching is enabled internal, external

APN Settings

Parameter Description
Internal SIM APN APN for the internal SIM card
External SIM APN APN for the external (nano) SIM card

SIM Switching

The gateway supports two SIM cards (internal and external), but only one is active at a time. SIM switching can be enabled to provide automatic failover if the active SIM loses connectivity.

Switching behaviour:

  1. The gateway always starts with the primary SIM. If a connection is established, it remains on the primary SIM and no switching occurs.
  2. If the primary SIM fails to connect, the gateway switches to the secondary SIM and tries again.
  3. If neither SIM connects immediately, the gateway continues to toggle between them until a connection is established.
  4. Once connected on the secondary SIM, the gateway will periodically attempt to reconnect using the primary SIM (controlled by the Switch Interval). If the primary SIM succeeds, it takes over. If not, the gateway falls back to the secondary SIM and continues operating.

Warning

While attempting to reconnect on the primary SIM, the LTE backhaul connection is briefly interrupted.

Parameter Description Default
Enable SIM Switching Activate automatic SIM failover disabled
Check Interval How often internet connectivity is verified by pinging external servers (seconds). If the check fails, the gateway attempts to re-establish the connection, which may include a modem reset to recover from unexpected failures. 60 s
Reconnect Interval Time to wait before retrying a SIM after a failed connection attempt (seconds) 300 s
Switch Interval How long to stay on the secondary SIM before attempting to return to the primary SIM (seconds) 43200 s (12 h)

Data usage

Each connectivity check consumes a small amount of mobile data. Choose the Check Interval carefully: a shorter interval reduces potential downtime but increases data consumption, while a longer interval reduces data usage at the cost of slower failure detection.